共查询到20条相似文献，搜索用时 31 毫秒
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[目的/意义]为探索科技博物馆在移动互联网时代背景下的服务转型.以意义建构理论为基础,采用问卷调查和访谈相结合的方法对全国10座科技博物馆用户进行信息需求调查.[方法/过程]调查从用户客观信息行为和对新型服务需求两方面展开,重点设计构建并验证新型信息服务需求的结构方程模型.[结果/结论]提出科技博物馆应根据用户需求有针对性地提供3项服务,即通用服务、个性服务和支撑服务. 相似文献
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［目的/意义］信息茧房现象的存在,对用户使用移动知识服务具有一定影响,不利于用户对知识的学习与汲取。为探究信息茧房对用户使用移动知识服务的影响,以高校师生为研究对象,研究信息茧房效应下影响移动知识服务的因素,并提出相关建议,旨在为突破信息茧房、完善现有移动知识服务提供参考。［方法/过程］以信息茧房的主要成因为研究变量,构建信息茧房效应下用户使用移动知识服务的影响因素初始模型;利用问卷调查法收集相关数据,对初始模型进行分析检验并建立回归方程。［结果/结论］研究发现,用户特质(如心理动因和个人素养)、服务平台(如算法推荐技术)、信息内容(如内容权威性和有用性)和移动环境这4个方面均对用户使用移动知识服务产生影响。其中,用户特质对移动知识服务使用的影响最大;服务平台对移动知识服务使用也产生较大影响;此外,信息内容与移动环境也对移动知识服务具有一定影响。 相似文献
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Turtle KM 《Health information and libraries journal》2005,22(4):267-275
BACKGROUND: The Lancashire Teaching Hospitals NHS Trust was formed in 2002 with the merger of two existing trusts. The library services unified to create a new expanded service with 11 staff. OBJECTIVES: The librarians wanted to test out users' opinions of the service, as a basis for a developmental strategy. They also wanted to find out to what extent they were offering a multi-disciplinary service, available to all staff. Therefore it was decided to include both users and non-users in the survey. METHODS: A twenty-question questionnaire was sent out to a 10% sample of registered users in all staff categories. The same questionnaire was sent out to a 10% sample of non-users, with the help of the Human Resources Department. RESULTS: The library staff and facilities were generally well regarded. The stock needed expansion in various areas, especially allied health and biomedical science. Non-users were in fact often occasional or remote users. Other non-users needed informing that they were entitled to use the service. CONCLUSIONS: Further research is required, especially concerning the information needs of allied health and scientific staff. There is a need for stock expansion. A marketing strategy is required to capture the interest of potential users. 相似文献
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[目的/意义] 调查和分析英国白玫瑰大学联盟图书馆的本科教学服务的具体实践和特点,以期为国内高校图书馆开展本科教学支撑服务提供借鉴。[方法/过程] 采用文献调查、网络调研、邮件咨询等方法,对白玫瑰大学联盟下属的约克大学图书馆、利兹大学图书馆和谢菲尔德大学图书馆面向本科教学开展的服务展开调查,涉及到方针政策、资源建设、空间再造、信息服务、创新支撑服务等。[结果/结论] 为国内高校图书馆本科教学服务提出4点启示：强化为本科教学服务的理念;优化和完善教学资源配置和揭示,促进资源公平获取;提供嵌入用户环境,注入社会目标的配套服务;以用户需求为导向,让图书馆和用户联动、共生。 相似文献
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Korjonen-Close H 《Health information and libraries journal》2005,22(2):96-106
AIMS: As part of the strategy to set up a new information service, including a physical Resource Centre, the analysis of information needs of clinical research professionals involved with clinical research and development in the UK and Europe was required. It also aimed to identify differences in requirements between the various roles of professionals and establish what information resources are currently used. METHODS: A user-needs survey online of the members of The Institute. Group discussions with specialist subcommittees of members. RESULTS: Two hundred and ninety members responded to the online survey of 20 questions. This makes it a response rate of 7.9%. Members expressed a lack of information in their particular professional area, and lack the skills to retrieve and appraise information. DISCUSSION: The results of the survey are discussed in more detail, giving indications of what the information service should collect, what types of materials should be provided to members and what services should be on offer. RECOMMENDATION: These were developed from the results of the needs analysis and submitted to management for approval. Issues of concern, such as financial constraint and staff constraints are also discussed. CONCLUSIONS: There is an opportunity to build a unique collection of clinical research material, which will promote The Institute not only to members, but also to the wider health sector. Members stated that the most physical medical libraries don't provide what they need, but the main finding through the survey and discussions is that it's pointless to set up 'yet another medical library'. 相似文献
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本文对日本致道图书馆“身体馆癌症信息站”项目的缘起、发展现状以及运营中的经验进行研究,给我国图书馆尤其是公共图书馆提供公众健康信息服务带来一定启示,包括将图书馆健康信息服务单独立项、对用户进行详尽的调研分析、调动多方参与、拓展宣传渠道、重视图书馆作为空间的健康服务价值、发挥用户自身的力量。 相似文献
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上海图书馆的"虚拟-现实图书馆服务体系" 总被引：8，自引：0，他引：8
上海图书馆面向公众、科研、政府三个领域广泛地开展服务，形成了服务于社会大众与服务于科技活动和政府决策研究的服务模式。上海图书馆的发展目标是将被动的资源检索变为主动的知识导航，把传统的图书馆服务与网络技术结合起来，在信息资源的整合、开发和个性化服务等方面进行基于新技术与服务手段的创新，让图书馆的服务覆盖全社会。 相似文献
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Objectives: For general practitioners (GPs), an important obstacle to practising evidence‐based medicine is lack of time. An evidence‐based answering service was developed that took over searching and appraisal of medical evidence from the GPs. GPs sent in questions, and the informationist formulated the answers. Our objectives were to find out if such an evidence‐based answering service was feasible, including assessing the effect of the answers on GPs and their patients, as reported by the GPs. Methods: After attending a workshop on building well‐formulated questions from daily practice, the GPs sent in questions to the informationist. The literature was searched, the relevant information was appraised, and the answers to the questions were formulated. With a questionnaire, the effect of the answers on the GP and the patient was assessed, as well as the perceived barriers to implementing the answers. Results: From 26 GPs, 61 questions were received. For 12% of questions, information was found with the highest evidence level, while for 36%, no information was found. However, for 89% of the questions for which no information could be found, the answer ‘no information found’ did have an effect on the GP concerned. In total, 81% of all the answers had an effect on the GP, and, according to the GP, 52% had an effect on the patient. Few barriers to implementing the evidence were perceived. Most of the answers were found in Pubmed/Medline, the Cochrane Library and Embase. Conclusions: This study indicates that an evidence‐based answering service can have an impact on GPs and their patients. Librarians can provide an evidence‐based answering service for GPs and their patients. The evidence‐based answering service for GPs in this study had an impact on 81% of the GPs and on 52% of their patients. Although for one‐third of the questions no evidence‐based answer was found, this message in itself had an impact on 89% of the GPs. An informationist as mediator between medical information and doctors can save doctors’ time. 相似文献
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文章首先对本地区高校图书馆信息服务质量评价指标体系在用户满意度调查中的可用性进行了阐述,其次运用信息服务质量评价指标体系对天津师范大学图书馆服务满意度进行了调查研究,最后较为系统地分析了调查结果为今后的图书馆服务和用户交流工作带来的启示。 相似文献
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美国国立医学图书馆灾害应急信息服务与启示 总被引：1，自引：0，他引：1
[目的/意义] 美国国立医学图书馆是最早开展灾害应急信息服务的图书馆之一,具有丰富的应急信息服务经验,并且开发了一系列应急服务工具和先进的信息服务产品,对其现状进行梳理和总结,对国内图书馆开展相关应急信息服务具有很重要的启示意义。[方法/过程] 通过网络调研和文献调研,系统地梳理和总结美国国立医学图书馆近年来开展灾害应急信息服务工作的相关实践探索。[结果/结论] 总结NLM可供借鉴的经验:从战略上重视应急信息服务开展;注重图书馆专业人才的培养和公众的培训;注重馆藏资源挖掘与用户需求相结合;注重机构间的协同;建立多渠道资金保障。 相似文献
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完善我国公共图书馆企业信息服务建设,可以充分发挥其商业支持和创新支撑的社会经济价值。通过文献调查法、网络调查法和案例分析法调研大英图书馆企业信息服务现状,发现大英图书馆设置了专门机构提供多样化的商业信息支持和丰富的咨询及培训项目,其工作开展具有重视度高、体系成熟,层层递进、各有偏重,各界合作、共建服务的特点。参考大英图书馆服务建设模式,我国公共图书馆应从建设中心、发展分馆,丰富资源、开发指南,转变角色、支持创新,细分用户、按需服务出发开展企业信息服务建设。 相似文献
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图书馆用户群包括关键的少数用户和相对次要的多数用户,少数核心用户被称为大用户.图书馆通过基于学科馆员制的服务架构为大用户提供个性化信息服务,并对大用户实行分级动态管理.划分大用户和普通用户的主要目的是充分关注用户的个性化需求.使图书馆有限的资源和经费发挥最大的效益. 相似文献
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田宁 《图书馆工作与研究》2011,(4)
本文研究了面向天津市图书馆联盟各成员馆馆员的天津市图书馆联盟用户管理系统的用户信息采集模块,并叙述了各成员馆馆员采集用户信息的流程、途径和方法,使各馆员能准确了解用户具体的信息需要,并提供有针对性的信息服务,提高用户满意度. 相似文献
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[目的/意义]选取两所大学的图书馆网站，从用户角度出发开展图书馆信息服务功能性用户体验量化实证研究，定标比超，结合实验数据和实际情况，寻找差距、发现问题，为提升图书馆网站的用户体验提出可行性的建议。[方法/过程]全面了解用户体验的量化方法及工具、关注用户与图书馆网站之间的交互设计，通过实验法和问卷调查法获取各测度相关数据，真实地反映用户参与图书馆信息服务的全部体验过程。[结果/结论]为图书馆网站提出可行的建议：奠定服务基础，加强传统信息服务；优化服务流程，避免重复操作；增加站内搜索，凸显服务模块；强化有效沟通，切实解决用户问题；挖掘个性特征，提供深度服务。 相似文献
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[目的/意义] 对《网络环境中公共图书馆和高校图书馆用户需求实证研究》一书中以图书馆用户需求作为切入点和研究基点分析网络环境中公共图书馆和高校图书馆的用户需求这一特色之处进行评析,以期为读者选择和阅读该书提供一定的参考。[方法/过程] 仔细研读该书,并将其与现有同类研究成果进行比较,在归纳概括的基础上,明确该书的特色。[结果/结论] 该书具有5大特点,即选题新颖,研究过程科学缜密;调查资料来源广泛,实证研究贯穿始终;案例较丰富,分析深入具体;创新性地提出图书馆用户需求模型和满意模型;研究成果具有较强的学术价值和指导作用。 相似文献
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以美国洛斯阿拉莫斯国家实验室(LANL)研究图书馆、加拿大科技信息研究所(CISTI)、德国马普学会数字图书馆(MPDL)三家图书馆为例,分析国外文献信息服务机构的知识服务实践,总结知识化、网络化时代知识服务的模式与机制,主要包括图书馆服务模式转型优化、机构知识资产管理、科研数据管理与服务、构建虚拟研究环境、改进学术信息交流模式和环境5个方面。 相似文献
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大数据时代充分挖掘发现用户的偏好、特征、需求等全貌信息有助于提升档案信息服务水平,而嵌入用户画像能精准捕捉用户信息、科学预测信息需求,为档案馆开展智能化档案信息服务提供方向。文章梳理了当前档案信息服务的研究现状,对用户画像视域下智能化档案信息服务开展的价值进行了充分的阐释,结合档案用户画像特征,分析了智能化档案信息服务开展的运行逻辑,并提出了智能化档案信息服务开展的优化路径,以满足用户个性化档案信息需求,实现高质量、智能化档案信息服务。 相似文献