共查询到20条相似文献，搜索用时 78 毫秒
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我国电子政务信息资源建设目前存在着由用户参与度不高引起的信息的采集、加工、利用、共享以及反馈过程不合理等问题,对其进行详细分析研究,运用用户体验理论,从提高用户对品牌特征、信息可用性、功能性、内容性的体验角度提出相应的对策,改善以政府为中心的管理模式,引入新型信息处理人才及技术,消除"信息孤岛"并建立必要的反馈机制,以此促进电子政务信息资源建设。 相似文献
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指出通过电子政务网站为民众提供符合其信息需求的信息公开与在线服务,可以提高政府服务社会和管理社会的能力。在分析在线获取政务信息或政务服务流程的基础上,构建理论框架,并以广州市民为研究对象,使用问卷调查法收集数据,研究民众对电子政务网站的政务公开与政务服务的具体需求、用户满意度、使用意愿及影响因素,探索民众从潜在用户向实际用户转变的条件及相关策略。 相似文献
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A. Paula Rodriguez Müller Amandine Lerusse Trui Steen Steven Van de Walle 《Government Information Quarterly》2021,38(1):101540
Public service producers are heavily investing in the development and implementation of more efficient new digital channels to engage users in citizen sourcing efforts, such as the reporting of public service-related issues. Nevertheless, user-reporters have continued to favor earlier implemented channels including traditional (e.g., phone, office) and e-government channels (e.g., web, email) over new digital channels such as m-government channels (e.g., mobile applications). Drawing on channel choice literature and theories, this study aims at explaining users' reporting behavior by examining the role of users' personal factors, including digital divide determinants, users' service experience, and channel satisfaction. We use a combination of survey and log data on actual reporting behavior among smart bike-sharing users to explain users' channel choice. Using a multinomial logistic regression, we found that the digital divide predicts user-reporters' channel choice. Moreover, user-reporters with a longer service membership favor traditional and e-government channels, over the newly implemented m-government channels. Finally, user-reporters' satisfaction with the mobile application is negatively associated with the user-reporters' choice of traditional and e-government channels. Our results expand and update the empirical evidence on channel choice at the user level, and provide insights for public service producers who aim at enhancing public service delivery through digital users' engagement. 相似文献
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基于全信息认知的信息检索模型整合 总被引：3，自引：0，他引：3
从全信息认知角度对检索模型中的各要素进行阐释:首先阐释语法层次的系统要素;其次阐释提高检索效率的关键——中介要素;最后阐释信息检索发展动力——用户要素。在此基础上,从三个方面论述模型的整合过程:一是基于用户要素的认知模型的整合;二是基于检索人要素的系统模型的整合;三是基于设计人（系统）要素的宏观的过程整合。 相似文献
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When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government. 相似文献
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M Moore 《Bulletin of the Medical Library Association》1989,77(1):26-32
The information age demands that health sciences librarians take active roles in the educational process. Librarians have traditionally taught users how to access information. Now, with the proliferation of information, librarians must accept new roles and teach the user efficient techniques for evaluating and processing information as well. Innovative roles for librarians at Texas Tech University Health Sciences Center include teaching users to use technology for information management, to appraise literature critically for quality, and to develop skills for lifelong learning. This paper reviews the history of educational activities in health sciences libraries and describes the teaching programs at Texas Tech. 相似文献
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《Government Information Quarterly》2018,35(1):13-29
The quality of metadata in open data portals plays a crucial role for the success of open data. E-government, for example, have to manage accurate and complete metadata information to guarantee the reliability and foster the reputation of e-government to the public. Measuring and comparing the quality of open data is not a straightforward process because it implies to take into consideration multiple quality dimensions whose quality may vary from one another, as well as various open data stakeholders who – depending on their role/needs – may have different preferences regarding the dimensions’ importance. To address this Multi-Criteria Decision Making (MCDM) problem, and since data quality is hardly considered in existing e-government models, this paper develops an Open Data Portal Quality (ODPQ) framework that enables end-users to easily and in real-time assess/rank open data portals. From a theoretical standpoint, the Analytic Hierarchy Process (AHP) is used to integrate various data quality dimensions and end-user preferences. From a practical standpoint, the proposed framework is used to compare over 250 open data portals, powered by organizations across 43 different countries. The findings of our study reveals that today’s organizations do not pay sufficient heed to the management of datasets, resources and associated metadata that they are currently publishing on their portal. 相似文献
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政府门户网站的资源组织与整合 总被引：6，自引：0，他引：6
在分析政府门户网站特点的基础上,指出政府门户网站的组织与整合的关键是确立以人为本的理念、整合政府机构与服务、科学组织门户网站内容以及建立电子政务标准。介绍美国、新加坡以及我国上海政府门户网站建设的成功经验,并提出一种个性化的门户网站资源组织与整合方式。 相似文献
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[目的/意义] 政务社交媒体已成为各国电子政务的核心组成部分,为了更好地推广政务社交媒体的应用,需要了解影响用户使用的因素。[方法/过程] 梳理和总结当前国内外新媒体环境下电子政务用户接受/采纳模型的相关研究,从概念界定、基础理论及其应用、研究方法、影响因素等方面进行了述评。[结果/结论] 将政务社交媒体用户信息获取影响因素划分为5个层面,即技术层面、组织层面、环境层面、任务层面和个人层面,以期为相关的研究人员提供借鉴。 相似文献
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[目的/意义]在跟踪近10年国外研究成果的基础上进行分析评论和总结,以提出提升图书情报领域服务质量研究的若干建议,推动图书情报领域服务质量理论研究和实践发展。[方法/过程]采用文献计量方法统计2005-2014年国外图书情报领域服务质量研究文献在年代、作者方面的分布特点,并通过内容分析方法归纳分析国外该主题的主要研究领域。[结果/结论]研究发现,该主题研究文献总体上呈平稳增长趋势;国外服务质量研究的触角已从传统的图书馆及其参考咨询服务向电子服务延伸;该主题研究内容涉及服务质量影响因素研究、用户研究、服务质量管理研究、服务绩效与服务质量评估研究;在归纳国外研究成果的基础上,提出存在的问题,并为后续研究提出若干建议。 相似文献
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As the volume and variety of information sources continues to grow, there is increasing difficulty with respect to obtaining
information that accurately matches user information needs. A number of factors affect information retrieval effectiveness
(the accuracy of matching user information needs against the retrieved information). First, users often do not present search
queries in the form that optimally represents their information need. Second, the measure of a document’s relevance is often
highly subjective between different users. Third, information sources might contain heterogeneous documents, in multiple formats
and the representation of documents is not unified. This paper discusses an approach for improvement of information retrieval
effectiveness from document databases. It is proposed that retrieval effectiveness can be improved by applying computational
intelligence techniques for modelling information needs, through interactive reinforcement learning. The method combines qualitative
(subjective) user relevance feedback with quantitative (algorithmic) measures of the relevance of retrieved documents. An
information retrieval is developed whose retrieval effectiveness is evaluated using traditional precision and recall. 相似文献
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《Government Information Quarterly》2021,38(4):101601
Privacy information transparency is generally considered desirable and should be enabled and upheld. It has gained increasing attention giving the emergence of new information technologies and their affordances for e-governance and governments. This study examines the proposition that privacy information transparency is amiable to mitigating privacy fatigue in e-government. The study identifies the antecedents of privacy information transparency of an e-government website, and its influence on privacy fatigue manifested in emotional exhaustion and cynicism. A survey conducted in Cyprus harnessed user responses, and the data analyzed using a partial least square structural equation analysis method. Findings reveal that; (1) user data collection and data use information aspects of online privacy significantly impact privacy information transparency; and (2) privacy information transparency positively impacts both cynicism behaviour and emotional exhaustion. This study extends the concept of privacy fatigue into e-government and contributes to an empirical evaluation of its relationship with privacy information transparency. 相似文献
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开放数据及其应用现状 总被引：1，自引：0，他引：1
开放数据是一种理念与实践,按照用户特定的需求和相应的互联网协议、规则、框架对Web数据进行开发、加工、存储、组织等管理活动,以实现局域和全部Web空间的数据开放、互通、共享。文章探讨了开放数据在科学学术交流、Web2.0时代信息组织中的愿景,重点介绍了开放数据在当今电子政务中的应用现状,以及非营利性组织、企业对开放数据的推动情况。 相似文献
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The National Library of Medicine (NLM) has an extensive collection of environmental health information, including bibliographic and technical data on hazardous chemical substances, in its TOXNET databases. TOXNET also provides access to the United States Environment Protection Agency (EPA)'s Toxics Release Inventory (TRI) data, which covers release of specific chemicals via air, water, and land, and by underground injection, as reported by industrial facilities around the United States. NLM has developed a Web-based geographic information system (GIS), TOXMAP
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Hea Lim Rhee 《Archival Science》2012,12(4):461-483
Many archival researchers and practitioners have claimed that appraisal practitioners should utilize users and use of records as a factor in appraisal practice. However, little is known about what sources appraisal practitioners utilize to collect user and use information. This study is the first to explore and analyze the genres of user and use information sources utilized as appraisal tools. It applies the concepts of genre, genre repertoire, and structuration theory to examine the relationships between the sources of user and use information and the organizational structure and function of U.S. state archives and records management programs. This study recommends ways to improve sources of user and use information for appraisal practice, and it also presents some topics in need of further study. 相似文献
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阐述企业IA研究的三个维度的基本观点和最新进展,即体系架构维度的研究与企业架构关系密切,涉及到企业运营所有方面;知识管理维度的研究认为企业的知识和理解力是企业IA发展的重要组成部分,尤其强调对于企业知识资源体系的构建;用户信息服务维度的研究提倡将信息可理解、信息可获得和以用户为中心等核心理念融入企业网站信息资源组织与管理中,以全面提升用户与企业网站的交互体验。该三维视角勾勒出当前企业IA研究之结构框架。 相似文献
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Part of the promise of electronic government (e-government) is its ability to transform the delivery of information services and products from government to users. E-government allows federal agencies to supplement and even supplant private sector roles intermediating between government agencies and users, creating unintended consequences in terms of policy, theory, and practice. The problem is called “channel conflict” in the marketing literature, and the typical response is called distribution channel management (DCM). After reviewing the literatures of e-government, information policy, and DCM, the paper explores differing DCM philosophies of two federal agencies: the Internal Revenue Service and the U.S. Census Bureau. An examination of these two DCM programs provides insights on how federal agencies may be able to manage their various channels for e-government offerings despite tensions in the current legal and policy context. The paper concludes by using DCM literature to help frame options for dealing with these tensions. 相似文献