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借书数据是图书馆特有的、规范性强、延续性强的读者数据之一,探究其中蕴含的图书馆资源利用规律的变迁和读者借阅倾向的演化,是了解读者、亲近读者从而优化图书馆服务的基础。聚焦北京大学图书馆2009—2018年的借书数据,通过聚类分析、时间演化分析等方法,挖掘读者借书时间、借书主题、热门作者的演化规律。结果显示,近十年来,图书馆的借书服务努力克服时空限制,推动常态化服务的效果显著;不同类别图书间的阅读差异有所缩小,跨学科阅读现象更为普遍;上升类热门作者的出现通常与社会事件、阅读推广活动有一定关联。基于此结论为图书馆的资源建设和服务优化提出有益参考,丰富了图书馆读者数据的价值挖掘研究。 相似文献
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《Library & information science research》2020,42(3):101032
The focus of this study is to investigate the perception of librarians towards user privacy in libraries. This study measures the change in perception after providing education related to the privacy of library users. The change in perception regarding privacy issues in libraries in the past 5 years by comparing its results with those of a 2013 study was also examined. The results show that librarians' level of interest and awareness of the privacy of library users in 2019 is significantly higher than that of 2013; awareness of the danger in collection of user data increased significantly after education; and finally, after education, there was greater receptivity to the education courses and willingness to recommend them to their colleagues. In order to increase awareness of privacy violations and for greater protection of library user privacy libraries and professional associations must strive to provide standardized and regular privacy education for librarians and library staff. 相似文献
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Daniel Callison 《International Information and Library Review》2013,45(2):95-103
For the last 10 years, much progress in higher education, as well as information access has been made. But one of the serious problems is that many users of academic and research libraries are unaware of the importance of scientific and technical information, and lack essential knowledge and skills to locate materials. Therefore, development of library user education has been emphasized and supported by the government in China. For the future users the Ministry of Education has required college and university libraries to develop courses of bibliographic instruction, and has sponsored symposiums for exchange experiences among the university and college libraries. So far, the courses of bibliographic instructions have been established in more than half of the universities and colleges in China.However, for the large numbers of students waiting to obtain user education training, both facilities and instructors are inadequate. It is necessary for schools of library science in China to develop professional course work for the education of instructors in library user education. 相似文献
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《The Journal of Academic Librarianship》2020,46(5):102188
Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing. 相似文献
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[目的/意义] 现有用户行为模型能甄别用户的差异,挖掘用户深层次需求,实现图书馆智慧化精准服务,将用户行为模型运用于"智慧门户"建设,可为"智慧图书馆"建设提供实践案例和参考依据。[方法/过程] 在对现有的图书馆门户系统和用户行为模型进行分析和梳理的基础上,以重庆大学图书馆"智慧门户"建设为例,探索用户行为模型在图书馆"智慧门户"的架构方式。[结果/结论] 实践证明,基于用户行为模型的图书馆"智慧门户"可实现用户、资源、服务以数据为中介的交互,能更准确地预测用户行为和需求,让数据成为图书馆智慧服务的决策依据,是图书馆实现"智慧化"的重要手段。 相似文献
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《Library & information science research》2002,24(3):251-263
A secondary analysis of a user survey administered in 13 public libraries examined user ratings of reference services by transaction type. Transaction type is defined dichotomously as self-generated (users transacting questions they have determined for themselves) or imposed (agent users in the library seeking information on behalf of someone else). Users with self-generated questions rated library services lower than did users with imposed questions. Both groups rated the library experience lower than their reference desk experience, and imposed queries were responsible for proportionately higher “first time” use of the reference desk. No significant difference existed between groups for ratings of finding useful information in the library, finding everything wanted in the library visit, frequency of library use, or levels of attained formal education. There were significant differences found for ratings of the reference librarian's service behaviors, user satisfaction with reference service, and frequency of reference desk use. 相似文献
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Based on the investigation of the position of user service for constructing digital libraries in the big data era, this paper points out that not only data resources of modern digital library have the characteristics of big data, but also the existing library services need to use big data methods to achieve reform and innovation, including resource transferring, resource utilization, social identity, thinking innovation. We focus on the importance of user services and types of big data resources that digital libraries can utilize, which include big data within libraries such as user behavior data and digital literature resource, and other big data outside libraries such as scholarly big data. We also examine the problems and potential of digital libraries in the age of big data relative to data, technology, services, and users. Using existing big data resources and considering the characteristics of current users' needs from the perspective of users, more effective ideas and methods to improve existing services in digital library can be put forward. At the same time, it is the personalized need of users in the age of big data that constitute the driving factor for the development of digital library from resource-sharing service to user-oriented service. 相似文献
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《The Journal of Academic Librarianship》2023,49(3):102675
Academic library websites need to support a variety of users (student, faculty, staff, administrator, alumni, etc.) with intellectual pursuits related to research, teaching, and learning, in addition to being user-friendly, valuable and informative. Although the CUNY Queens College Library (QCL) website has been redesigned multiple times, there has not been a formal user research study of the website and its users to inform the redesign. Taking a user-centered approach, specifically the user-centered design (UCD) methodology, this study explores users of an urban academic library website in the United States through the use of triangulation, a mixed-methods approach that includes user survey, user interviews, and website analysis. The findings reveal that the majority of users like the QCL website and find the content valuable for teaching and research, but users also thought the website design was dated (not a modern design), some of the content was inconsistent, and access of all types emerged as a major theme. The results provide recommendations for the library website redesign and are important in helping librarians of similar libraries use triangulation of data to gain a multidimensional understanding of their users in order to inform the design and development of library websites. 相似文献
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Susan Thompson 《Journal Of Access Services》2015,12(1-2):1-13
Libraries have become increasingly interested in studying the use of spaces within their buildings. Traditional methods for tracking library building use, such as gate counts, provide little information on what patrons do once they are in the library; therefore, new methods for studying space usage are being developed. Particularly promising are mobile technologies, which make it possible to directly observe and track user behaviors throughout library spaces. We found that observation combined with mobile technologies enabled the library to assess user study behaviors and space usage patterns anywhere in the library. Observations were tracked using an iPad with two different types of mobile apps, CloudOn and Counter+. The results were compared to the more traditional statistics gathered by the study room reservation system. The findings showed that the mobile observations more accurately reflected actual library usage and provided additional details on specific study behaviors such as studying in groups and using technology while studying. 相似文献
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《Public Library Quarterly》2013,32(1-2):21-38
From 1971 to 1986 the proportion of adult library users grew from 24% to 40%. Users today are better educated and more homogenous in income than in 1971. Much of the growth in user population is due to the new buildings, programs and media made available since 1971. The need for microcomputer support services can be seen to be growing rapidly. Although users are better informed than nonusers, they are fairly alike in their attitudes toward such issues as capital punishment and the effect of alcohol on driv- ing. Some attitudes may indicate need for more information that might be provided by public libraries. 相似文献
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基于分级学科树的协同浏览 总被引：1，自引：0，他引：1
指出用户在数字图书馆虚拟空间内所形成的虚拟社区是很有价值的情报源,通过采用分级学科树区分和组织用户社区,结合支持用户社区内/间通信、协作及信息管理的用户代理服务,可以实现基于分级学科树的协同浏览,帮助图书馆用户提高信息搜寻效率,缓解资源过载和资源耗散问题。 相似文献
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徐翔鹏 《大学图书情报学刊》2012,30(6):59-61
网站是信息时代图书馆开展信息服务的重要平台。文章认为图书馆依托这一平台开展信息服务的前提是明确图书馆网站的目标用户群,并以党校图书馆为例,分析了这一用户群体的信息行为特点,指出开展用户教育、提升信息资源服务能力、提高用户体验是图书馆开发网站用户群的关键。 相似文献
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《Library & information science research》2005,27(2):190-202
To help users find their way around the large number of titles available, public libraries organize the collection by placing titles on shelves by genre, by adding classification codes in their online catalogs, and by pictograms on book covers. However, users may have different perceptions of how titles are to be grouped in genres or categories. Public library collections will be more accessible when the way their collection is organized matches these users' perceptions. The authors show how user perceptions can be derived from library loan transaction data. To overcome the particular methodological issues in using such data, a method of ultrametric trees and latent class analysis is developed to determine segments of users and how they categorize the collection. Results show clear user categorizations that in particular respects differ from conventional public library categorizations. 相似文献
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Web2.0对数字图书馆服务创新的启示 总被引：47，自引：0，他引：47
通过多年发展，我国现有的数字图书馆在文献获取方面取得巨大成就。可是，数字图书馆所提供的服务大多以文献检索和传递为主。这体现的是以资源为中心为用户服务的理念随着互联网由web1．0向web2．0的转变，信息的生产、组织与传播方式随之改变，用户利用信息的行为也与以往不尽相同本文分析了现存数字图书馆服务的一些局限性，简介了web2．0的舍义与应用，并提出数字图书馆可以引入web2．0应用来创新用户服务——体现以用户为中心为用户服务的理念。 相似文献
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图书馆用户的个性化服务需求实证研究 总被引：2，自引：0，他引：2
通过问卷调查了图书馆用户个性化服务需求。调查结果显示:用户需要个性化服务;个性化服务使用得并不普遍;用户非常重视个人隐私保护;用户对个性化信息环境的需求高于对个性化服务功能的需求;用户对图书借阅服务的需求高于其他个性化服务功能的需求;性别、图书馆使用行为、网络使用行为等因素对用户的个性化需求产生显著影响。根据调查结果提出了发展图书馆个性化服务的6点建议:图书馆应该提供个性化服务以提高服务水平;个性化服务应当超越Mylibrary模式;加强个性化服务的宣传和推广;个性化服务必须建立在保障用户个人隐私的基础上;必须重视用户的非功能需求;应该重视基础性服务的个性化。 相似文献