共查询到20条相似文献，搜索用时 140 毫秒
1.
2.
This paper explores the use and application of Facebook among Malaysian academic libraries in order to provide academic libraries with ideas for best practices in using social networking sites to better profile themselves and communicate effectively with their users. The research questions guiding this study were: (a) What are the extent and nature of institutional Facebook use by Malaysian academic libraries? (b) What information do Malaysian academic libraries deliver through Facebook page? This study employs content analysis to examine current uses of the library Facebook page. A checkpoint was developed to analyze the libraries’ usage and application of Facebook page. A total of 14 academic libraries in Malaysia are using Facebook page as part of their services to users. However only three libraries are fully utilizing their Facebook page, and they have been identified as “Skaters” based on the 8-S Framework of Category Development for Facebook user. Most libraries are using their Facebook page for marketing and creating awareness of library services to their users. 相似文献
3.
《Journal of Web Librarianship》2013,7(1):19-35
A library's Web site is well recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting to find what works best for their users. As part of a redesign of the Oregon State University Libraries’ Web site, entry points for specific user groups were created. One of these user groups was graduate students. The purpose of this study was to explore the ways other academic libraries design their Web sites for particular user groups, specifically graduate students, in order to determine how the Oregon State University Libraries Web site compared to peer institutions. This study analyzed 112 Association of Research Libraries’ Web sites and 26 Oregon academic libraries’ Web sites to determine the availability of resources and services specifically promoted to graduate students. Since graduate students may view the library Web site through the lens of new student, researcher, or instructor, Web sites were also examined to see if sites were created with any or all of these roles in mind. Nearly a quarter of Association of Research Libraries' Web sites that were examined contained a link on the homepage for graduate students, and another 20 percent provided graduate-student information at a lower level in their site hierarchy. A majority of sites had events, subject guides, or course guides for graduate students. Information for graduate students was typically framed in the context of graduate students as researchers. Ideas and examples are given for ways to improve Web site design to better serve this user group. In order to provide improved services to these students, future studies will explore what graduate students need from academic libraries and the ways these students conduct themselves in their various roles of researchers, instructors, and new students. 相似文献
4.
Jong-Ae Kim 《The Journal of Academic Librarianship》2017,43(3):209-215
This study explores user perception, the use of an academic library, and the correlation between user perception and library use. The findings indicate that the academic library is a preferred place to study and spend time during non-class times on campus. The frequent user activities in the library included individual study, reading, computer use, finding information, group study, using reference and information services, and meeting and socializing. The correlation between library use and each of the user activities was examined. The findings suggest that users perceive the academic library primarily as a place for learning and information seeking. The study shows how users perceive and use the academic library, and provides insights into how libraries can strengthen their place and advance their role in the academic community. 相似文献
5.
This paper explores the use and application of Facebook among Malaysian academic libraries in order to provide academic libraries with ideas for best practices in using social networking sites to better profile themselves and communicate effectively with their users. The research questions guiding this study were: (a) What are the extent and nature of institutional Facebook use by Malaysian academic libraries? (b) What information do Malaysian academic libraries deliver through Facebook page? This study employs content analysis to examine current uses of the library Facebook page. A checkpoint was developed to analyze the libraries’ usage and application of Facebook page. A total of 14 academic libraries in Malaysia are using Facebook page as part of their services to users. However only three libraries are fully utilizing their Facebook page, and they have been identified as “Skaters” based on the 8-S Framework of Category Development for Facebook user. Most libraries are using their Facebook page for marketing and creating awareness of library services to their users. 相似文献
6.
AbstractDigital libraries and their librarians face a challenge to remain visible to users since almost all their resources can be accessed without having to visit the library space. Libraries with a primarily electronic collection can promote their visibility through creative programing that draws people into the library space or provides opportunities for users to engage with librarians. A new, primarily digital academic health sciences library shares its experiences with developing creative user events and programs to promote the library’s visibility. 相似文献
7.
Abstract In library user experience (UX) literature, physical and digital spaces are often studied separately. In academic libraries, different stakeholders often control and operate the logistics of each set of spaces. Additionally, library UX studies seldom consider the physical experiences of users beyond the borders of library websites or buildings. Our survey of 37?U.S. academic library websites found that 97% had some kind of digital representations of physical spaces – predominantly floor plans. A content analysis of those floor plans found that many were poorly designed, and identified two specific themes: non-accessible content and a lack of comprehensive information to facilitate the user journey. This paper offers several recommendations for building more accessible digital representations of physical spaces for the library website. These trends and recommendations are intended to be instructive for managers of library websites and elucidate larger themes about academic libraries. 相似文献
8.
Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
9.
提出基于不完全模糊语言的高校数字图书馆信息资源推荐系统,该系统中,用户兴趣模型的建立不要求用户直接提供偏好信息,而是允许用户通过不完全模糊语言偏好关系来表达个人偏好,这样既为用户节省时间和精力,又能获取更加准确的用户偏好,从而大大提高推荐精度。系统同时还引入"用户协作偏好",有助于用户开展多学科研究或参与合作研究项目。 相似文献
10.
《The Journal of Academic Librarianship》2022,48(4):102537
Academic libraries are currently experiencing a drastic change; this change has been necessitated with the introduction of the internet and the advancement of technology. Traditionally, academic libraries were the sole providers of information in the university environment. However, with the introduction of the internet, information access is scattered, and the academic library that previously used to enjoy the monopoly of being the only disseminator of information, now has competitors. The internet has changed the way information is accessed, packaged, shared and disseminated. Library users are changing the way they access information. Despite all these changes, academic libraries are yet to fully develop and embrace appropriate strategies to address these new realities. This paper highlights the significance of introducing innovative strategies in academic libraries for sustainability purposes, using business entrepreneurial theories, competing values framework and disruptive innovation theory in the transformation of academic libraries into a value addition organization. 相似文献
11.
选取美国排名前20的高校图书馆主馆,从利用社交网络、利用计算机技术、教学教参、学科馆员、进入教学课堂等方面调查其嵌入用户教学环境的概况。总结美国高校图书馆嵌入用户教学环境的经验及启示,以供国内高校图书馆参考。 相似文献
12.
学科服务营销理念与实践探析 总被引：1，自引：0，他引：1
文章就高校图书馆如何与学科用户群体建立关系,使之成为图书馆的合作伙伴展开讨论。首先从营销理念出发探讨图书馆与用户建立关系,共同创造价值,实现双方共赢的可能性;然后结合学科服务实践讨论学科馆员与学科用户建立关系的方法;最后在剖析与学科用户合作共建馆藏案例的基础上,提出基于学科用户协同的图书馆资源建设与服务模式。 相似文献
13.
《The Journal of Academic Librarianship》2020,46(1):102095
Academic libraries are responsible for providing accessible copies of collection materials to individuals facing a variety of accessibility needs. Accessibility needs differ from user to user, often making each request an individualized service. However, do academic libraries have a responsibility to embrace a Universal Design for Learning approach to their acquisitions process? Do academic library workers need to establish policies as part of the procurement process? This research surveyed academic libraries at institutions similar to Boise State University in size, graduate program offerings, and within the same region to help answer the questions: how academic libraries in the Northwest United States establish practices, policies, procedures, and workflows to meet these needs, and: how do academic libraries currently meet these needs when providing streaming media services, and other collection materials, to users with accessibility needs? 相似文献
14.
《资料收集管理》2013,38(3):81-101
Wayfinding in libraries can be a difficult and challenging task, and yet few studies of wayfinding have been concerned with libraries. Although it is true that the library and information science literature includes studies designed to measure user frustration, wayfinding problems as a cause of frustration have been neglected here, too. This is an investigation to determine if signs have an impact on the success of library users in locating what they need. Using the University of Rhode Island Library as a laboratory, the authors designed a survey instrument to evaluate users' perceptions of the value of directional and locational signs. Dala confirmed previous observations of user search difficulties. Although local in focus, the study has implications for most academic libraries. 相似文献
15.
Kristina Rose Allen Jones 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4-5):77-107
The current technology models for library request services present significant challenges for the user’s experience from discovery to delivery. Applying user-centered design and e-commerce modalities may allow libraries to create more engaging and useful request services for all users. The authors suggest six design principles to improve user’s experience with library request systems and offer practical applications of these principles based upon two case studies at The New School Libraries and New York University Libraries. Both cases utilize APIs currently available, suggesting that libraries may leverage current models to create a better experience for their users. 相似文献
16.
《The Journal of Academic Librarianship》2020,46(3):102151
Academic libraries have long been seen as trustworthy stewards of user information, but in an increasingly dispersed digital environment, it has become challenging for libraries to provide completely safe online experiences. This essay, written from the perspective of a systems librarian at Boston College, suggests that academic libraries need to re-invent their privacy practices to better align with today's online reality. A collaborative, holistic approach is proposed: embedding privacy into how libraries collect, how they implement online access, how they teach, and how they advocate for privacy on their campuses. By taking a comprehensive look at privacy concerns across the library and the campus, and by developing practices grounded in the ethical underpinning of our profession, academic librarians can begin to earn back the trust of our users. 相似文献
17.
高校图书馆网站可用性评价研究 总被引：1，自引：0，他引：1
目前,国内多数高校图书馆都在Internet上建立了自己的网站,但在其实际的应用当中还无法很好地满足用户的需求.网站可用性评价是确定一个网站能否满足用户需求最基本的方法.本文在介绍网站可用性概念的前提下,分析了高校图书馆网站可用性的内涵,并从用户角度出发提出了一套评价高校图书馆网站可用性的指标体系,试图以此促进高校图书馆改进网站的设计、内容和服务功能,为不同的用户提供有效、迅速、满意的服务. 相似文献
18.
19.
Tara E. Murray 《图书馆管理杂志》2017,57(2):249-258
This column uses the occasion of James Matarazzo and Toby Pearlstein receiving the 2016 John Cotton Dana Award from the Special Libraries Association to reflect on their unique partnership, which has lasted decades and resulted in a wealth of research results and tools for corporate librarians. Despite the tools available to them to measure and demonstrate their value, however, special libraries continue to face closures, downsizing, and increasing pressure to do more with less. Today, special libraries are not alone in feeling this pressure, as even the academic libraries that have been so central to campus life find their place questioned. As Matarazzo and Pearlstein formed the unlikely yet lasting partnership of scholar and practitioner, perhaps academic libraries and non-academic special libraries can join forces to effectively leverage their collective experience and knowledge in demonstrating their worth to stakeholders. 相似文献
20.
[目的/意义]关系质量是用来衡量用户与图书馆关系强度的指标。本研究试图构建科学的评价指标体系,对图书馆关系质量进行评价研究,进而有针对性地提出提高图书馆关系质量的管理建议。[方法/过程]针对高校图书馆用户进行问卷调研,利用探索性因子分析,总结图书馆关系质量的构成维度;并对用户感知的关系质量进行描述性统计分析、象限分析和方差分析。[结果/结论]实证研究结果显示,图书馆关系质量是由满意、信任和承诺3个维度组成的,用户对其评价总体上偏向于正面。其中,承诺维度评价最高,信任维度评价最低。对图书馆熟悉和非常熟悉的用户对图书馆关系质量的评价显著高于一般熟悉和不熟悉的用户。为了提高用户对关系质量的感知,图书馆应该建立推行图书馆服务的规范准则,提高图书馆员的服务能力,推动资源导向服务向用户导向服务的转变,加强图书馆与用户的互动。 相似文献